Privacy policy

1. Introduction

Welcome to HIAFAN ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using HIAFAN, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information

• Email address

• Phone number (if you sign up or sign in with a phone number)

• Username and display name

• Profile picture

• Password (encrypted)

Usage Data

• Device information (device type, operating system)

• Approximate location (with your permission, to show you local sports content first)

• IP address

• App usage statistics

• Pages and features accessed

• Time spent in the app

User Content

• Hoots (posts) you create

• Comments and replies

• Votes and reactions

• Teams you follow

• Direct messages (encrypted)

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service

• To notify you about changes to our service

• To allow you to participate in interactive features

• To provide customer support

• To gather analysis or valuable information to improve our service

• To monitor the usage of our service

• To detect, prevent, and address technical issues

• To personalize your experience and content

• To send you notifications about games and teams you follow

4. Data Sharing and Disclosure

We may share your information in the following situations:

With Your Consent We may share your information for any purpose with your consent.

Public Content Any content you post publicly (hoots, profile information) is visible to other users.

Service Providers We may employ third-party companies to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.

Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)

• Encryption of passwords using industry-standard algorithms

• Regular security assessments

• Access controls and authentication

• Secure data storage

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

You have certain rights regarding your personal information:

Access: You can request a copy of your personal data.

Correction: You can update or correct your information through your profile settings.

Deletion: You can delete your account and associated data through Settings > Delete Account.

Export: You can request a download of your data through Settings > Download My Data.

Opt-out: You can opt out of marketing communications and adjust notification preferences.

To exercise these rights, please contact us at privacy@hiafan.com.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Third-Party Services

Our app may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We use the following third-party services:

• Supabase (authentication and database)

• Google and Apple (optional sign-in providers)

• Twilio (SMS delivery for phone verification)

• ESPN API and other sports data providers (scores, schedules, statistics, odds)

• OpenAI (AI-powered features and content moderation)

• Expo (app infrastructure and push notifications)

• GIPHY (GIF search)

We encourage you to review the privacy policies of any third-party services you access.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services.

If you delete your account:

• Your profile information is deleted immediately

• Your public posts may be anonymized or deleted

• Backup copies may persist for up to 30 days

• Some information may be retained for legal obligations

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date

• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@hiafan.com Support: support@hiafan.com

Mailing Address: HiaFan, Inc. 1919 Cathay Way Sacramento, CA 95864 United States

By using HIAFAN, you acknowledge that you have read and understood this Privacy Policy.